C#
Used as part of the production implementation for Ticket Management System.
Completed project · Web Development
Ticket Management System
A web-based Ticket Management System built with ASP.NET Core to create, assign, track, prioritize, and resolve customer or internal support tickets efficiently.
01 / OVERVIEW
A web-based Ticket Management System built with ASP.NET Core to create, assign, track, prioritize, and resolve customer or internal support tickets efficiently.
The Ticket Management System is an ASP.NET Core web application designed to manage support requests, complaints, technical issues, and internal tasks in a centralized platform. Users can create tickets, select categories and priorities, attach relevant information, and monitor ticket progress.
Administrators and support staff can assign tickets to responsible users or departments, update ticket statuses, add comments, maintain resolution history, and track pending, in-progress, resolved, and closed tickets. The system can also include role-based access control, notifications, dashboards, reporting, ticket filtering, search, and complete activity history.
The application helps organizations improve issue tracking, response times, accountability, communication, and overall support management.
TIMELINE
Jan 2026 — Jul 2026
02 / STACK
Technology selected around the product constraints.
The technology relationships below come directly from the project configuration managed in the portfolio admin.
HTML5
Used as part of the production implementation for Ticket Management System.
SQL Server
Used as part of the production implementation for Ticket Management System.
CSS3
Used as part of the production implementation for Ticket Management System.
JavaScript
Used as part of the production implementation for Ticket Management System.
JavaScript (ES6+)
Used as part of the production implementation for Ticket Management System.
Postman
Used as part of the production implementation for Ticket Management System.
Git
Used as part of the production implementation for Ticket Management System.
GitHub Actions
Used as part of the production implementation for Ticket Management System.
xUnit
Used as part of the production implementation for Ticket Management System.
ASP.NET Core / .NET 10
Used as part of the production implementation for Ticket Management System.
Bootstrap
Used as part of the production implementation for Ticket Management System.
jQuery
Used as part of the production implementation for Ticket Management System.
03 / MEDIA
Project visuals and supporting material.
Media is loaded through the shared entity-media system.
04 / TAGS
Project context.
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